The Rise of Second User Market
[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.20.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” text_orientation=”justified” sticky_enabled=”0″] Businesses have a fantastic opportunity to increase income, enhance brand perceptions, and take advantage of a fresh, quickly expanding market with the advent of the second user market. Products from the second user market are customer returns that have been upgraded to newer technology or replaced with equivalent parts that have not been used or used very little. Resellers should highlight the value of a deal by comparing the price of new and refurbished products side by side, establish trust through warranties and accurate product descriptions, and communicate features, product condition, warranty information, and whether or not it comes with accessories in order to increase sales potential.Screamer Electronics is one of limited number of companies worldwide capable of repairing complex technologies such as multi layered, surface mount boards down to component level on behalf of its global channel partners, Opcos and Telcos. Screamer repairs and maintains modern and legacy Telecommunications Equipment, and power items such as UPS, Transceivers, and power rectifies and including Transmission, Access, CPE, GSM, BTS, BSC, LTE, Switching and non-Specific Telecoms equipment.We have extensive experience in moving faulty and refurbished equipment globally on behalf of leading operators, acquiring legacy technologies and re introducing them into the second user market fully repaired to original specifications, resulting in lower prices to market, reduced Turn Around Durations, easing global supply chain and lower Operator stock holdings. All equipment is visually examined and catalogued, making it easier for Procurement and Product Managers to make informed decisions. 70-80% of spares inventory is redundant. Screamer has customised its Web-based Inventory Portal to make it accessible to all partners to self-provisioning quotes for quick and seamless transitions we also advertise excess stock items identified by OpCos on the Global Open Market. Most importantly we offer a one-year warranty on all equipment sourced from the secondary market and negotiate competitive pricing on behalf of our global clients. Screamer also advises customers on equipment that is scarce in the market and makes recommendations on alternatives. With warehouses in 8 major cities in South Africa, and Reverse Logistics Services we provide product identification and cataloguing, repair identification and costing, additional End of Life warranty management, warranty repair TAT’s track and trace, MTBF’s (Mean time between failures) and unreasonable failure tracking and reporting, warehousing, labelling and packaging of buffer stock, transportation of repaired stock to satellite stock hubs, and management of stock levels on behalf of Middle East and Africa leading telcos. We provide the power back to the operators, Operators determine when to decommission equipment, not the OEM. As a result, operators can extend the functional life of their equipment and assets life extended. Overall lowering cost of communication on the end user. Concluded Derek Friend Vice President – Screamer Electronics Services – Middle East and Africa.More information at screamerelectronics.co.za |Screamer Electronic Services is a specialist in the repair of telecommunications equipment. In addition to this core service, Screamer Electronic Services also offers auxiliary services including spare parts management, reverse logistics, and spare parts sales. Screamer Electronic Services has over 17 years of experience as a specialized telecommunication equipment repair company for major brands in the market, and it offers client services that are essential to Service Provider operations and raise service standards for end users. We can reduce costs, accelerate turnaround times, and lengthen equipment life by streamlining the process of maintaining and repairing telecommunications equipment. Author – Derek Friend Vice President – Screamer Electronics Services – Middle East and Africa. [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
SES on Leadership
[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.20.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” text_orientation=”justified” sticky_enabled=”0″] Screamer Electronic Services specializes in repairing telecommunications equipment, such as wireless and optical transmission equipment, for global OEM equipment manufacturers and provides ancillary services around this function such as Spare Parts Management, Sales and Reverse Logistics. By optimizing the telecommunication equipment maintenance and repair process, we can lower costs, improve turnaround times, and extend warranty periods. Said Derek Friend Vice President, Development and Strategy for the Middle East and Africa, “We are one of a limited number of companies capable of comprehensive telecommunication equipment repair down to the component level. We aim to be an industry leader where quality, innovation, equality, and flexibility are standard.” Screamer Electronic Services a BEEE level 2 certified organisation, is Southern Africa’s largest and most advanced reverse logistics company. We support thousands of various customer product lines with our state-of-the-art electronic repair workshops and warehouses. Our field technicians will provide call-out services to your clients and the faulty parts can then be returned to our field warehouses for onward transmission to your international offices. Screamer Electronic Service’s reverse logistics service gives you better control of your assets and allows you to focus on your core business.The company offers, amongst others, the following high-level services: Product identification and cataloguing; Repair identification and costing; Vendor / OEM management; Warranty repair tracking and reviewing; Item tracking and tracing through all areas of the repair process and works with some of the leading telco carriers, internet exchanges and data centres. “Screamer Electronic Services is the largest, independent, specialist Telecommunications equipment repairer in Africa and the second biggest in the world works in conjunction with leading OEM providers such as Huawei, Nokia Ericson, and Siemens, to ease global supply chain management constraints. Screamer currently has work instructions for over 750 000 items of Telecoms equipment. Screamer operates with partners globally and replicates the same stringent standards in South Africa, “said Derek Friend “The company can reverse engineer most other equipment configurations and decompile object code on behalf of OEM legacy equipment to provide a full repair and upgrade service in 1 to 2 months. All repairs are conducted to OEM specifications and under strict standards applicable to our ISO 9001: 2008 certification as well as PCR and NOSA certifications.” Emphasised Derek Friend. Screamer also sources and refurbishes used equipment to maintain capacity and prolong current asset life. Network optimisation reviews to rationalise capacity and provide the capability to meet short-term or network growth. Screamer Electronic Services is now a global brand and represents major operators in Africa, the USA and Europe, addressing best-in-class practices whilst adopting the most logical solutions for its customers. The repair facilities can repair large volumes (over 80,000 pieces per month) of complex PC boards at the component level. Screamer Electronic Services has a footprint of 10 warehouses countrywide averaging 10,000m3 per site. Manned by specialist warehousing and storage personnel and managed by competent leadership support by best business practices and ERP systems. Our systems are run and maintained by our own in-house ERP specialists who are backed up by specialist BAAN, Omni and SAP contractors. Screamer handles and repairs sensitive electronic equipment for Telecom and Service Providers. Providing Spares and used Telecoms equipment, “we have built up massive stocks of refurbished telecoms equipment. Additionally, If our customers want to scrap or sell any of their replaced equipment, they generally turn to us to refurbish and market it. When we receive the equipment, we subject it to rigorous testing including climatic chamber testing to ensure it will operate in the harshest of conditions”. Screamer Electronic Services has a footprint of 10 warehouses countrywide averaging 10,000m3 per site. Manned by specialist warehousing and storage personnel and managed by competent leadership support by best business practices and ERP systems. Our systems are run and maintained by our own in-house ERP specialists who are backed up by specialist BAAN, Omni and SAP contractors. Screamer handles and repairs sensitive electronic equipment for Telecom and Service Providers. Providing Spares and used Telecoms equipment, “We have built up massive stocks of refurbished telecoms equipment. Additionally, If our customers want to scrap or sell any of their replaced equipment, they generally turn to us to refurbish and market it. When we receive the equipment, we subject it to rigorous testing including climatic chamber testing to ensure it will operate in the harshest of conditions”. Concluded Derek Friend. For more information www.screamerelectronicservices.co.za [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]