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Businesses have a fantastic opportunity to increase income, enhance brand perceptions, and take advantage of a fresh, quickly expanding market with the advent of the second user market. Products from the second user market are customer returns that have been upgraded to newer technology or replaced with equivalent parts that have not been used or used very little. Resellers should highlight the value of a deal by comparing the price of new and refurbished products side by side, establish trust through warranties and accurate product descriptions, and communicate features, product condition, warranty information, and whether or not it comes with accessories in order to increase sales potential.
Screamer Electronics is one of limited number of companies worldwide capable of repairing complex technologies such as multi layered, surface mount boards down to component level on behalf of its global channel partners, Opcos and Telcos. Screamer repairs and maintains modern and legacy Telecommunications Equipment, and power items such as UPS, Transceivers, and power rectifies and including Transmission, Access, CPE, GSM, BTS, BSC, LTE, Switching and non-Specific Telecoms equipment.
We have extensive experience in moving faulty and refurbished equipment globally on behalf of leading operators, acquiring legacy technologies and re introducing them into the second user market fully repaired to original specifications, resulting in lower prices to market, reduced Turn Around Durations, easing global supply chain and lower Operator stock holdings. All equipment is visually examined and catalogued, making it easier for Procurement and Product Managers to make informed decisions.
70-80% of spares inventory is redundant. Screamer has customised its Web-based Inventory Portal to make it accessible to all partners to self-provisioning quotes for quick and seamless transitions we also advertise excess stock items identified by OpCos on the Global Open Market. Most importantly we offer a one-year warranty on all equipment sourced from the secondary market and negotiate competitive pricing on behalf of our global clients.
Screamer also advises customers on equipment that is scarce in the market and makes recommendations on alternatives. With warehouses in 8 major cities in South Africa, and Reverse Logistics Services we provide product identification and cataloguing, repair identification and costing, additional End of Life warranty management, warranty repair TAT’s track and trace, MTBF’s (Mean time between failures) and unreasonable failure tracking and reporting, warehousing, labelling and packaging of buffer stock, transportation of repaired stock to satellite stock hubs, and management of stock levels on behalf of Middle East and Africa leading telcos.
We provide the power back to the operators, Operators determine when to decommission equipment, not the OEM. As a result, operators can extend the functional life of their equipment and assets life extended. Overall lowering cost of communication on the end user.
Concluded Derek Friend Vice President – Screamer Electronics Services – Middle East and Africa.
More information at screamerelectronics.co.za |
Screamer Electronic Services is a specialist in the repair of telecommunications equipment. In addition to this core service, Screamer Electronic Services also offers auxiliary services including spare parts management, reverse logistics, and spare parts sales. Screamer Electronic Services has over 17 years of experience as a specialized telecommunication equipment repair company for major brands in the market, and it offers client services that are essential to Service Provider operations and raise service standards for end users. We can reduce costs, accelerate turnaround times, and lengthen equipment life by streamlining the process of maintaining and repairing telecommunications equipment.
Author – Derek Friend Vice President – Screamer Electronics Services – Middle East and Africa.
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