Screamer Electronic Services

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Screamer Electronic Services specializes in repairing telecommunications equipment, such as wireless and optical transmission equipment, for global OEM equipment manufacturers and provides ancillary services around this function such as Spare Parts Management, Sales and Reverse Logistics.

By optimizing the telecommunication equipment maintenance and repair process, we can lower costs, improve turnaround times, and extend warranty periods. Said Derek Friend Vice President, Development and Strategy for the Middle East and Africa, “We are one of a limited number of companies capable of comprehensive telecommunication equipment repair down to the component level. We aim to be an industry leader where quality, innovation, equality, and flexibility are standard.

Screamer Electronic Services a BEEE level 2 certified organisation, is Southern Africa’s largest and most advanced reverse logistics company. We support thousands of various customer product lines with our state-of-the-art electronic repair workshops and warehouses. Our field technicians will provide call-out services to your clients and the faulty parts can then be returned to our field warehouses for onward transmission to your international offices.

Screamer Electronic Service’s reverse logistics service gives you better control of your assets and allows you to focus on your core business.
The company offers, amongst others, the following high-level services: Product identification and cataloguing; Repair identification and costing; Vendor / OEM management; Warranty repair tracking and reviewing; Item tracking and tracing through all areas of the repair process and works with some of the leading telco carriers, internet exchanges and data centres. “Screamer Electronic Services is the largest, independent, specialist Telecommunications equipment repairer in Africa and the second biggest in the world works in conjunction with leading OEM providers such as Huawei, Nokia Ericson, and Siemens, to ease global supply chain management constraints. Screamer currently has work instructions for over 750 000 items of Telecoms equipment.

Screamer operates with partners globally and replicates the same stringent standards in South Africa, “said Derek Friend “The company can reverse engineer most other equipment configurations and decompile object code on behalf of OEM legacy equipment to provide a full repair and upgrade service in 1 to 2 months. All repairs are conducted to OEM specifications and under strict standards applicable to our ISO 9001: 2008 certification as well as PCR and NOSA certifications.” Emphasised Derek Friend.

Screamer also sources and refurbishes used equipment to maintain capacity and prolong current asset life. Network optimisation reviews to rationalise capacity and provide the capability to meet short-term or network growth.

Screamer Electronic Services is now a global brand and represents major operators in Africa, the USA and Europe, addressing best-in-class practices whilst adopting the most logical solutions for its customers. The repair facilities can repair large volumes (over 80,000 pieces per month) of complex PC boards at the component level.

Screamer Electronic Services has a footprint of 10 warehouses countrywide averaging 10,000m3 per site. Manned by specialist warehousing and storage personnel and managed by competent leadership support by best business practices and ERP systems. Our systems are run and maintained by our own in-house ERP specialists who are backed up by specialist BAAN, Omni and SAP contractors. Screamer handles and repairs sensitive electronic equipment for Telecom and Service Providers. Providing Spares and used Telecoms equipment, “we have built up massive stocks of refurbished telecoms equipment. Additionally, If our customers want to scrap or sell any of their replaced equipment, they generally turn to us to refurbish and market it. When we receive the equipment, we subject it to rigorous testing including climatic chamber testing to ensure it will operate in the harshest of conditions”.

Screamer Electronic Services has a footprint of 10 warehouses countrywide averaging 10,000m3 per site. Manned by specialist warehousing and storage personnel and managed by competent leadership support by best business practices and ERP systems. Our systems are run and maintained by our own in-house ERP specialists who are backed up by specialist BAAN, Omni and SAP contractors.

Screamer handles and repairs sensitive electronic equipment for Telecom and Service Providers. Providing Spares and used Telecoms equipment, “We have built up massive stocks of refurbished telecoms equipment. Additionally, If our customers want to scrap or sell any of their replaced equipment, they generally turn to us to refurbish and market it. When we receive the equipment, we subject it to rigorous testing including climatic chamber testing to ensure it will operate in the harshest of conditions”. Concluded Derek Friend.

For more information www.screamerelectronicservices.co.za

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